Shipping policy

DOMESTIC SHIPPING RATES & METHODS

  • Royal Mail Standard 2-3 Day Shipping is complimentary with all U.K. orders over £50. For orders under £50, Royal Mail Standard Shipping is £3.95.
  • Royal Mail Next Day Shipping is complimentary with all U.K. orders over £100. For orders under £100, Royal Mail Next Day Shipping is £5.95.
  • Hourglass Cosmetics orders are typically processed within two business days. A business day is considered to be Monday through Friday, excluding holidays. Any orders placed on weekends or holidays will be processed the next available business day.
  • Royal Mail Next Day Shipping qualifies on the next working day if ordered before 1 pm.
  • For all Northern Ireland and Scotland orders please allow an additional 48 hours for delivery. No deliveries are made on Saturday-Sunday.
  • We are unable to ship to Channel Islands or Isle of Man at this time.
  • Due to import restrictions imposed by local governments, we do not ship to freight forwarders.
  • DPD shipping will be used with Royal Mail restricted items, including Veil Mineral Primer (all sizes), Veil Mineral Eye Primer.